Best Field Service Software Directory (2026 Edition)

Executive Summary (Quick Verdict)

There are over 50 field service apps on the market, but most are either overpriced vaporware or generic tools that don’t scale. We have tested and verified the Best Field Service Softwares to save you from “Demo Hell.”

• Best for Small Business (1-10 Users): Jobber. It’s the easiest to use, fastest to set up, and requires no contract.
• Best for Enterprise (10+ Users): ServiceTitan. Unmatched for complex inventory, marketing ROI, and flat-rate pricebooks.
• Best for Sales Growth: Housecall Pro. Incredible visual proposal tools that increase average ticket sizes by ~20%.
• Best for Construction Projects: Simpro. The only choice for progress billing, retainage, and complex job costing.

Use the Master Index and Comparison Tables below to filter by your specific needs.

Welcome to the canonical directory of Field Service Management (FSM) software.

Most “Best Software” lists are just popularity contests or pay-to-play ads. This index is different. We have manually verified every data point—pricing, trial availability, contract terms, and ideal use case—to ensure you aren’t wasting your time demoing software that won’t fit your business.

We have categorized the market into three tiers:

1. The Leaders: The proven, all-in-one platforms that run 80% of the industry.
2. The Challengers: Niche tools that often outperform the leaders in specific areas (like speed or phone integration).
3. The Specialists: Vertical-specific tools (Roofing, Construction) that do things generic apps can’t.

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Software	Best For	Starting Price	Action
Jobber ⭐⭐⭐⭐⭐ (4.9/5)	🚀 Best Overall Small to Med Business	$19 / month	Try Free Read Review
Workiz ⭐⭐⭐⭐⭐ (4.8/5)	📞 Best for Dispatch Locksmith & Garage	$29 / month	Try Free Read Review
Housecall Pro ⭐⭐⭐⭐☆ (4.6/5)	🎨 Best for Visuals Residential Sales	$49 / month	Visit Site Read Review
ServiceTitan ⭐⭐⭐⭐☆ (4.5/5)	🏢 Best for Enterprise Commercial & Heavy Service	Custom Quote	Get Demo Read Review
FieldPulse ⭐⭐⭐⭐☆ (4.5/5)	📱 Best Mobile App Easy to Use	$59 / month	Visit Site Read Review
RepairShopr ⭐⭐⭐⭐☆ (4.4/5)	💻 Best for Repair Shops IT & Electronics	Custom Quote	Visit Site Read Review
Simpro ⭐⭐⭐⭐☆ (4.4/5)	🏗️ Best for Projects Construction & Security	Custom Quote	Get Demo Read Review
Service Fusion ⭐⭐⭐⭐☆ (4.3/5)	🎧 Best for VoIP Mid-Market Service	Custom Quote	Get Demo Read Review
FieldEdge ⭐⭐⭐⭐☆ (4.2/5)	🔄 Best for QB Desktop Legacy Sync Users	Custom Quote	Visit Site Read Review
Successware ⭐⭐⭐⭐☆ (4.2/5)	📊 Best for Accounting Plumbing & HVAC	Custom Quote	Visit Site Read Review
Zoho Field Service ⭐⭐⭐⭐☆ (4.1/5)	💰 Best Budget Zoho Users	$15 / month	Visit Site Read Review
Thryv ⭐⭐⭐⭐☆ (4.0/5)	📢 Best for Marketing All-in-One CRM	Custom Quote	Visit Site Read Review
RazorSync ⭐⭐⭐☆☆ (3.9/5)	⚡ Simple Service Field Service Basics	Custom Quote	Visit Site Read Review

✅ Verified Data: Checks on Jan 29, 2026 via vendor portals.
Source: Pricing Index
(DOI/Dataset).

Disclosure: We may earn commissions. Learn more & Methodology.

📋 The Master Index

Here is the complete landscape of verified software for 2026.

Software	Best For	Starting Price	Free Trial?	Key Integration
Jobber	SMB / Startups	~$49/mo	✅ Yes	Stripe / QBO
ServiceTitan	Enterprise HVAC/Plumbing	~$398/mo+	❌ No	Phones Pro / Intacct
Housecall Pro	Residential Sales	~$65/mo	✅ Yes	ProfitRhino
FieldEdge	QuickBooks Desktop	~$150/user	❌ No	QB Desktop Live
Simpro	Construction / Projects	~$129/user	❌ No	Supplier Catalogs
Workiz	Locksmith / Garage / Junk	~$65/mo	✅ Yes	Workiz Voice (VoIP)
FieldPulse	Micro-Business	~$99/mo	✅ Yes	Reece / Trane
AccuLynx	Roofing & Storm	~$100/mo+	❌ No	ABC Supply / EagleView
Service Fusion	Office-Heavy Teams	Flat Fee	❌ No	QuickBooks
Yardbook	Landscaping (Solo)	Free	✅ Yes	None

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📊 Table 2: Feature Comparison Matrix

Don’t trust the marketing fluff. We tested the features that actually matter in the field.

Software	Dispatch Style	Inventory	Mobile App Rating	Offline Mode?
Jobber	Drag-and-Drop (Visual)	Basic (No Locations)	⭐⭐⭐⭐⭐ (5/5)	✅ Yes (Limited)
Housecall Pro	List & Calendar	Basic (No Locations)	⭐⭐⭐⭐⭐ (5/5)	✅ Yes (Limited)
ServiceTitan	Advanced Algorithm	Advanced (Multi-Location)	⭐⭐⭐⭐ (4/5)	✅ Full Offline
FieldEdge	Legacy Block View	Advanced (Live Sync)	⭐⭐⭐ (3/5)	✅ Full Offline
Simpro	Gantt Chart (Project)	Advanced (Allocated)	⭐⭐⭐ (3/5)	✅ Yes

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💰 Table 3: Pricing & Contract Terms

This is the “Financial Intelligence” vendors try to hide. Know what you are signing up for.

Software	Setup / Implementation Fee	Contract Length	Price Uplift Clause?	Cancellation Difficulty
Jobber	$0	Month-to-Month	No	Easy (Click to Cancel)
Housecall Pro	$0 (DIY)	Month-to-Month	No	Easy
ServiceTitan	$3,000 – $15,000+	1 – 3 Years (Strict)	Yes (~7% Annual)	Very Hard
FieldEdge	$4,000+	12 Months	Yes	Hard
Simpro	$2,000 – $8,000	12 – 24 Months	Yes	Hard
Workiz	$0	Month-to-Month	No	Easy

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Tier 1: The Market Leaders (Mini-Reviews)

These platforms have the largest user bases and the most robust ecosystems.

1. Jobber

• Best For: Small Businesses (1-15 employees) who need organization fast.
• The “Killer Feature”: The Client Hub.
  Jobber creates a professional self-serve portal for your customers. They can log in to approve quotes, check appointment times, and pay invoices via Apple Pay or Credit Card. It eliminates the “playing phone tag” game and makes a 2-man shop look like a Fortune 500 company.
• The Biggest Complaint: Inventory Management.
  Jobber is weak on tracking parts. It cannot tell you that “Truck 5 has 3 capacitors left.” It treats inventory more like a simple item list. If you are an inventory-heavy plumbing shop, this is a dealbreaker.
• Ideal Customer: Residential cleaners, landscapers, window washers, and light-service HVAC/Plumbers (under $1M revenue).
• Read Full Review: Jobber Review | Compare: Jobber vs Housecall Pro

2. ServiceTitan

• Best For: Enterprise HVAC, Plumbing, and Electrical (10+ Trucks).
• The “Killer Feature”: Marketing Attribution & Phones Pro.
  ServiceTitan doesn’t just manage jobs; it tells you where they came from. It generates unique phone numbers for every billboard or Google Ad. When the phone rings, it tells the dispatcher: “This is Mrs. Smith, she is calling from the ‘Spring Flyer’ campaign, and her warranty expires in 30 days.” This data allows you to cut wasteful marketing spend instantly.
• The Biggest Complaint: Cost & Complexity.
  It is expensive. You will pay a platform fee (~$400) plus a per-truck fee (~$100+), plus implementation ($5k+). Setting it up is a full-time job for 3 months. If you don’t have an office manager to run it, it will fail.
• Ideal Customer: Residential service companies with $2M+ revenue who want to scale to $10M+.
• Read Full Review: ServiceTitan Review | Compare: Jobber vs ServiceTitan

3. Housecall Pro

• Best For: Sales-Focused Residential Service (1-10 Trucks).
• The “Killer Feature”: Visual Sales Proposals.
  Housecall Pro turns your technician’s iPad into a sales weapon. Instead of quoting a single price for a repair, it allows the tech to present “Good, Better, Best” options side-by-side. Visuals drive emotion, and emotion drives sales. Users report a 15-20% increase in average ticket size immediately after adoption.
• The Biggest Complaint: Reporting & Accounting.
  While the Quickbooks Online sync is good, the internal reporting dashboard is less granular than ServiceTitan’s. Large fleets often find they can’t “drill down” deep enough into technician performance metrics.
• Ideal Customer: HVAC, Electricians, and Plumbers who focus on “Service & Replacement” rather than new construction.
• Read Full Review: Housecall Pro Review

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Tier 2: The Challengers (Niche Performance)

These tools are often faster, cheaper, or more specialized than the Big 3.

4. FieldEdge

• Best For: Die-hard QuickBooks Desktop users.
• The “Killer Feature”: Live QuickBooks Sync.
  FieldEdge (formerly dESCO) has a proprietary “Live Sync” technology. Unlike competitors who batch-sync at night, FieldEdge pushes invoices to your server instantly. If your business logic relies on QB Desktop Enterprise for job costing, this is your only modern option.
• The Biggest Complaint: The “Spinning Wheel”.
  The mobile app is outdated and often lags when trying to sync large customer history files from the server. Users also complain about declining support quality since the Xplor acquisition.
• Ideal Customer: Legacy HVAC/Plumbing shops (20+ years in business) who refuse to switch to cloud accounting.
• Read Full Review: FieldEdge Review

5. Workiz

• Best For: High-Velocity Trades (Locksmith, Garage Door, Junk Removal).
• The “Killer Feature”: Workiz Voice (VoIP).
  In trades like Locksmithing, “Speed to Lead” is everything. Workiz has a built-in phone system that pops up customer details before you answer. It also records every call, allowing you to coach dispatchers on closing rates. It also features “Job Masking,” hiding customer phone numbers from technicians to prevent side-work.
• The Biggest Complaint: Inventory.
  Like Jobber, its inventory system is basic. It is designed for speed, not for tracking thousands of SKUs in a warehouse.
• Ideal Customer: Businesses where the job cycle is short (1-2 hours) and the volume is high.
• Read Full Review: Workiz Review | Compare: Workiz vs Jobber

6. Service Fusion

• Best For: Office-Heavy Operations (Many Dispatchers/Sales Reps).
• The “Killer Feature”: Unlimited Users.
  Most software charges “Per Seat.” If you have 5 dispatchers and 10 sales reps, that gets expensive. Service Fusion charges a flat monthly fee regardless of office user count.
• The Biggest Complaint: Support Fees.
  While the license is flat, they often charge extra for “Premium Support.” The mobile app is also considered less intuitive than Housecall Pro’s.
• Ideal Customer: Mid-sized companies with a large back-office team.
• Read Full Review: Service Fusion Review

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Tier 3: The Specialists (Vertical Specific)

Do not use generic software for these trades. You need specialized workflows.

7. Simpro

• Best For: Commercial Projects, Fire & Security, New Construction.
• The “Killer Feature”: Project Management & Retainage.
  Simpro bridges the gap between “Service” and “Construction.” It handles Progress Billing (billing 30% now, 30% later) and Retainage (tracking the 10% held back by the GC). Generic apps like Jobber cannot do this. It also allows for “Takeoffs” and estimating complex labor hours.
• The Biggest Complaint: Usability (Click Heavy).
  It is powerful but clunky. Doing a simple service call takes too many clicks. It feels like “Accounting Software,” not “Field Software.”
• Ideal Customer: Mechanical contractors, Fire Protection companies, and Hybrid shops (Service + Construction).
• Read Full Review: Simpro Review

8. AccuLynx

• Best For: Roofing & Storm Restoration.
• The “Killer Feature”: The Supplement Workflow.
  Roofing is 50% construction and 50% insurance paperwork. AccuLynx integrates with EagleView (aerial measurements) and has specific workflows for managing Insurance Supplements (asking for more money after the job starts). It also connects directly to ABC Supply for material ordering.
• The Biggest Complaint: Rigidity.
  AccuLynx forces you to follow its specific “Railroad” workflow. If you want to customize your pipeline, you might find it too restrictive compared to JobNimbus.
• Ideal Customer: Roofing companies doing $2M+ in insurance restoration work.
• Read Guide: Roofing Software Guide

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The “Do Not Buy” List: When to Wait

Not everyone needs software yet. We see many businesses burn cash by buying tools they aren’t ready for.

1. The “Side Hustle” / Hobbyist

• Profile: You work weekends. You have 5-10 customers.
• Why Wait: You don’t need automation; you need customers. Use a free invoice generator (Wave) and Google Calendar. Software fees will eat your profit.

2. The Subcontractor

• Profile: You only work for one or two General Contractors (GCs).
• Why Wait: The GC will likely force you to use their software (e.g., logging into their Procore or BuilderTrend). Buying your own FSM creates double-entry work.

3. The “Vaporware” Victim

• Warning Signs: Avoid any software that:
  • Has no physical address on their website.
  • Has no “About Us” page with leadership team photos.
  • Has a “Copyright 2021” footer (abandoned).
  • Requires a credit card for a “Demo” (not a trial).
• Risk: These are often “white-label” apps with zero support. When they break, your business stops. Stick to the verified list above.

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The Buyer’s Guide: Implementation & Data

Making the purchase is the easy part. What happens next?

The Implementation Timeline

Set realistic expectations for your team.

• Tier 1 (Jobber, Housecall Pro):
  • Timeline: 1 – 2 Weeks.
  • Process: DIY. Upload customer CSV, sync QuickBooks, download app.
  • Pain Level: Low.
• Tier 2 (ServiceTitan, Simpro, FieldEdge):
  • Timeline: 2 – 4 Months.
  • Process: Assisted. You will have weekly Zoom calls with an “Onboarding Specialist.” You will need to clean up your Pricebook and Inventory data.
  • Pain Level: High. Expect a dip in productivity during the transition.

Data Ownership Risks

Who owns your data?

• The Standard: You own your customer list (Names, Addresses). The vendor owns the “Aggregated Data” (Industry trends).
• The Trap: Some legacy vendors make it hard to leave. They may give you a PDF of your customer history instead of a CSV/Excel file. You cannot import a PDF into new software.
• The Fix: Before signing, ask: “If I cancel, can I export my full customer history and job notes to CSV?” Get it in writing.

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Frequently Asked Questions

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