Privacy Policy

Last updated: January 13, 2026

This Privacy Policy explains how FieldServiceTools.com (“FieldServiceTools,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit our website at FieldServiceTools.com (the “Site”).

This Privacy Policy should be read together with our Terms of Use and our Affiliate Disclosure.


Key Takeaways

  • We collect information you provide (for example, if you contact us) and information collected automatically (for example, basic device and usage data).
  • We use cookies and similar technologies to operate the Site, measure performance, and support affiliate tracking.
  • We may share information with service providers (for hosting, analytics, and Site operations) and with partners when you use affiliate links.
  • You can control cookies through browser settings and may have legal rights to access, delete, or opt out of certain processing depending on your location.

Who We Are

FieldServiceTools.com publishes research, reviews, comparisons, and guides about field service tools and software. For our editorial standards, see Editorial Policy and How We Review.


Information We Collect

Information you provide

We collect information you choose to provide, such as:

  • Contact information and message content when you reach out via our Contact page (for example, your name, email address, and the contents of your message).
  • Information you submit through any forms that may be available on the Site (for example, feedback, corrections, or requests).

You are not required to provide personal information to browse most of the Site.

Information collected automatically

When you visit the Site, we may automatically collect certain information, such as:

  • Device and connection details (for example, browser type, operating system, language, and approximate location inferred from IP address).
  • Log and usage data (for example, pages viewed, time spent on pages, referring/exit pages, and clicks).
  • Cookie and similar technology data (described below), which may include unique identifiers used for analytics and affiliate attribution.

Information from third parties

We may receive information from third parties in limited cases, such as:

  • Analytics providers that help us understand Site performance.
  • Affiliate and partner networks that may provide attribution data (for example, that a purchase occurred after an affiliate click) without necessarily providing your identity to us.

How We Use Information

We use information to:

  • Operate and maintain the Site and its features.
  • Respond to requests and communicate with you (for example, replying to support or feedback).
  • Improve content quality and user experience (for example, fixing broken pages or updating comparisons on Compare and Reviews).
  • Measure performance of content, including guides in Use Cases and research pages in Research.
  • Support affiliate attribution when you click affiliate links (see “Affiliate Links and Third-Party Websites”).

We may also use information to comply with legal obligations, enforce our Terms of Use, prevent fraud, and protect the security of the Site.


Cookies and Similar Technologies

Cookies are small text files stored on your device. We may also use similar technologies (like pixels or local storage) to operate the Site and understand usage.

Types of cookies we use

Depending on how the Site is configured over time, cookies may include:

  • Essential cookies: required for the Site to function (for example, security and basic preferences).
  • Performance/analytics cookies: help us understand how visitors use the Site (for example, which pages are most popular).
  • Affiliate tracking cookies: help attribute referrals when you click affiliate links so we can earn a commission (see Affiliate Disclosure).

Managing cookies

You can control cookies through your browser settings. Most browsers let you:

  • delete existing cookies,
  • block cookies, or
  • alert you when cookies are being set.

If you block cookies, parts of the Site may not function as intended, and affiliate attribution may not work properly.

Do Not Track

Some browsers offer “Do Not Track” signals. Because there is no universal standard for interpreting these signals, the Site may not respond to all Do Not Track requests.


Affiliate Links and Third-Party Websites

Some pages on the Site include affiliate links. If you click an affiliate link and later purchase a product or service, we may earn a commission at no additional cost to you. Affiliate partners and third-party websites you visit may collect information directly from you and may use cookies or similar technologies under their own privacy policies.

For details on how affiliate links work on our Site, see our Affiliate Disclosure.


When We Share Information

We may share information in the following situations:

  • Service providers: We may share information with vendors that help us operate the Site (for example, hosting, analytics, security, and performance services). They are authorized to use information only as needed to provide services to us.
  • Legal and security reasons: We may disclose information if required by law, court order, or to protect rights, safety, and security, including investigating fraud or abuse.
  • Business changes: If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.

We do not publish your personal contact details on the Site.


Data Retention

We keep information for as long as needed to provide the Site and fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. Retention may vary depending on the type of data (for example, server logs, analytics records, or communications).


Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.


Your Privacy Rights and Choices

Your rights depend on where you live and how you interact with the Site.

U.S. state privacy rights (including California)

If you are a resident of certain U.S. states (including California), you may have rights to:

  • request access to personal information,
  • request deletion of personal information,
  • request correction (in some jurisdictions),
  • opt out of certain processing (such as targeted advertising or “sale/share” of personal information as defined by applicable law).

Do Not Sell/Share (where applicable): We primarily monetize through affiliate links (see Affiliate Disclosure). Depending on your state’s definitions, some uses of cookies for cross-site tracking may be considered “sharing” for targeted advertising. You can reduce this by managing cookies in your browser or using privacy controls available on your device/browser.

EEA/UK rights (GDPR-style)

If you are located in the European Economic Area or the United Kingdom, you may have rights to:

  • access, correct, or delete certain personal data,
  • object to or restrict certain processing,
  • request data portability,
  • withdraw consent where processing is based on consent,
  • lodge a complaint with a supervisory authority.

How to exercise your rights

To make a privacy request, contact us via our Contact page. We may need to verify your request before responding.


Children’s Privacy

The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us via our Contact page.


International Data Transfers

If you access the Site from outside the country where our servers or service providers are located, your information may be transferred across borders and processed in other jurisdictions that may have different data protection laws.


Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top. If changes are material, we may provide additional notice on the Site.


Contact Us

For privacy-related questions or requests, contact us here: Contact.
For help navigating the Site, see Support FAQ.