Market Research Lab • Data Analysts • Field Service Veterans
Who We Are
The Field Service Tools Editorial Team is not a single blogger—we are a collective of researchers, data analysts, and former service industry professionals dedicated to bringing transparency to the SaaS market.
In an industry filled with “Pay-to-Play” reviews and opaque pricing, we operate as an independent Research Lab. Our goal is simple: To crack open the “Black Box” of software pricing so business owners can make decisions based on data, not sales pitches.
Our Research Methodology
We do not publish verified claims without proof. Our content production process follows a strict 4-Step Verification Protocol:
1. Direct Testing
We sign up for free trials, book demos, and test the software on real devices (iPad/Android) to verify features.
2. Data Aggregation
We collect pricing data from verified user reports, contracts, and public forums to estimate “Hidden Costs.”
3. Open Source Verification
We publish our raw datasets on Hugging Face for public audit and academic use.
4. Continuous Updates
Software changes fast. We revisit and re-test our top reviews quarterly to ensure accuracy.
Editorial Independence & Ethics
We are reader-supported. When you buy through links on our site, we may earn an affiliate commission. However, this does not influence our ratings.
- We never accept payment for higher rankings.
- We do not allow software vendors to preview or edit our reviews before publication.
- We clearly label “Sponsored” content (though we rarely publish it).
Have a correction or a tip? Email the research team at info@fieldservicetools.com