Contact

ByField Service Tools Editorial Team
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The fastest way to reach us

If you need to contact FieldServiceTools, the quickest path is our contact form on this page. It routes your message to the right queue so you get a faster, more accurate reply.

Use the contact form (recommended)

Use the form for nearly all inquiries, including support, editorial corrections, partnership requests, and vendor updates. If you are contacting us about a specific page on FieldServiceTools, include the URL so we can jump straight to the right source.

What to include so we can help quickly

To reduce back-and-forth, include:

  • Your goal in one sentence (e.g., “I need HVAC dispatch + job costing with QuickBooks.”)
  • Your trade and team size (HVAC, plumbing, electrical, roofing; office + field count)
  • The page URL you’re referencing (if applicable)
  • Your timeframe (this month vs next quarter)
  • What you’ve already tried (tool names, workflows, constraints)
  • The decision criteria that matter most (price ceiling, QuickBooks sync depth, mobile offline mode, multi-branch, reporting, etc.)

If your message is a correction request, please include the exact statement you believe is wrong and a source we can verify.

What we can help with

Product questions and “which tool is best?”

If you want tool recommendations for a specific HVAC workflow (dispatch, estimates, memberships, technician mobile app, invoicing), it helps to start from our hubs:

If you want to save time, message us with your constraints and we’ll point you to the most relevant pages to start.

Editorial corrections and factual updates

Accuracy matters because our content is used for real purchasing decisions. If you see something outdated (pricing, features, policies, integrations), contact us with:

  • The specific page URL
  • What seems incorrect
  • The corrected information
  • A reliable source (vendor documentation, official pricing pages, product release notes)

You can also review how we handle updates and corrections in our methodology and policy pages:

Partnerships, affiliate, and media inquiries

If you are a vendor, agency, or publication and want to discuss partnerships, please use the contact form and choose the closest category (Partnership / Media / Vendor Update). For transparency on how monetization works, see:

We do not accept paid placement in a way that overrides our evaluation process. If you are requesting a product review, be prepared to provide verifiable details (pricing, trial access, support channels, integration scope, change logs).

Vendor/product listing updates (pricing, trials, integrations)

If you represent a field service software provider and want to request an update to your listing, send:

  • Official pricing page (or pricing PDF)
  • Trial/demo terms and eligibility
  • Integration documentation (especially QuickBooks / Zapier / payments)
  • Any public release notes relevant to feature claims
  • The exact page(s) on our site that should be updated

For integration-specific pages, you may also want to reference:

Privacy requests and data questions

If you have a privacy-related inquiry (data removal requests, consent questions, or general privacy concerns), contact us via this page and select “Privacy.” If your request relates to policies, start here:

Security and vulnerability reports

If you believe you found a security vulnerability affecting FieldServiceTools, contact us immediately and label the message “Security”. Include:

  • A clear description of the issue
  • Steps to reproduce
  • Affected URL(s)
  • Screenshots or logs (if safe to share)
  • Your recommended remediation (if you have one)

We appreciate responsible disclosure and will prioritize credible reports.

Our response times and how we triage messages

Typical response windows

We aim to respond as quickly as possible, but response times vary by request type:

  • Simple navigation/support questions: usually fastest
  • Correction requests: may require verification against vendor docs or multiple sources
  • Vendor update requests: may require reconciliation across pricing pages, trials, and integration scope
  • Partnership/media inquiries: may be scheduled based on availability

Why some requests take longer

Some requests take longer because we verify information before updating pages. This is especially true for:

  • Pricing tiers and “starting at” claims
  • QuickBooks integration depth (sync direction, entities supported, limitations)
  • Trial/demo access and eligibility
  • Feature availability by plan (often not uniform across tiers)

How we keep information accurate

What we verify and how often

We maintain a verification process designed to keep key decision data current—especially pricing, trials/demos, support channels, and integration notes. For details on our approach:

Where to review our policies

If you’re trying to understand how recommendations are made and how monetization does (and does not) influence rankings:

FAQs

1) What’s the fastest way to get a recommendation for my HVAC company?

Use the contact form and include your team size, workflows (dispatch, estimates, memberships), budget range, and whether you need QuickBooks. We’ll point you to the most relevant hub pages and comparisons.

2) Do you provide phone support?

At this time, the fastest and most reliable method is written contact via this page so we can route your request and keep details accurate. If phone becomes available, it will be listed here.

3) Can you help me choose between two tools (e.g., Jobber vs Housecall Pro)?

Yes. Start with our comparison pages and message us your constraints if you still need help. The more specific your workflow and constraints, the better our guidance.

4) I found outdated pricing on a page—what should I do?

Send the page URL, what’s outdated, and the vendor’s official pricing source. We’ll verify and update if confirmed.

5) Do vendors pay to be ranked higher?

We do not accept arrangements that override our evaluation process. See our affiliate disclosure and editorial policy for transparency.

6) How do you verify QuickBooks integrations?

We cross-check vendor documentation and integration notes (including sync direction, supported entities, and limitations). If you’re a vendor, share official integration docs and release notes.

7) Can a vendor request a review?

Yes. Use the contact form and provide verifiable documentation (pricing, trial access, support channels, integration scope, and release notes). We may also request trial/demo access for validation.

8) Do you offer implementation or consulting services?

We primarily publish research-backed guidance and comparisons. If we offer consulting in the future, it will be clearly stated on the site.

9) How do I request a correction to a review?

Send the review URL, the statement you believe is incorrect, the correction, and a reliable source. We review and update if warranted.

10) How can I report a security issue?

Contact us via this page and label your message “Security,” including reproduction steps and affected URLs. We will prioritize credible reports.

11) Can I reuse your tables or data in my own content?

You may reference our work, but do not copy large portions verbatim. If you cite us, include the page title, URL, and access date.

12) Do you respond to every message?

We aim to, but incomplete messages (no URL, no context, or unclear request) may require follow-up questions, which can slow resolution.